(1) Outline
The O2O Platform consolidates information about products, prices, outlets, inventory, etc. (hereinafter referred to as "product information") provided by brick-and-mortar stores. Application developers access the product information free of charge and use it to create new services that incorporate social networking services and more, with the aim of supporting new purchasing behaviors that utilize the online activity of customers.
(2) Advantages
(Brick-and-mortar stores)
(Application developers)
(Users)
(3) Diagram of O2O Platform system
(1) Ryohin Keikaku Co., Ltd.
i. Details of experiment
Customers visit a smartphone-accessible website developed by mediba Inc. for the campaign. A coupon ID is displayed when the customer searches for the nearest FamilyMart outlet, and when the coupon ID is entered into the FamiPort multimedia terminal located at the FamilyMart, a coupon ticket is issued which can be exchanged for a 10% discount on the target Muji products.
ii. Target devices
Smartphones (every OS supported)
iii. Location of experiment
All FamilyMart outlets in Tokyo, Saitama, Chiba, Kanagawa, Ibaraki, Tochigi, Gunma, Yamanashi, and Nagano
iv. Time period of experiment
October 18 to October 24, 2011 (coupons are valid until October 25)
v. Target products
7 types of Muji products, including products sold only at FamilyMart
(Diagram of demonstration experiment)
(2) LivingStyle, Inc.
i. Details of experiment
Using a special application that incorporates a furniture product catalog and AR simulator functions, customers earn purchase points and receive discounts when they make purchases at the target furniture outlets. In addition, during the fiscal year, users will be able to search for target products using Shopping+, a shopping-oriented social networking service application provided by Insight Plus, Inc.
ii. Target devices
Android™ smartphones running Android 1.6 or later
iii. Location of experiment
All retail outlets of target brands
iv. Time period of experiment
October 31, 2011 to May 31, 2012
v. Target brands
SEMPRE, TIMELESS COMFORT, 212KITCHEN
(Diagram of demonstration experiment)
(3) List of participating companies (as of October 2011)
Brands/retailers | Ryohin Keikaku Co., Ltd. FamilyMart Co., Ltd SEMPRE DESIGN Co., Ltd. ASPLUND Co., Ltd. Insight Plus, Inc. |
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Applications | LivingStyle, Inc. mediba Inc. |