Our Value

The Path of Value Creation

Value Creation Process

KDDI formulated KDDI Sustainable Action—KDDI's initiatives for the SDGs aimed at 2030 with a determination to continue working to solve various social issues through business going forward. By connecting and protecting lives, connecting day-to-day lives, and connecting hearts and minds while using 5G, IoT and other technologies, the Company will continue aiming to help solve social issues through business with its partners, achieve sustainable growth with society, and further enhance corporate value.

KDDI's Surrounding Business Environment

Political (Government / Legislation)

Expectations for realizing Society 5.0 for SDGs

Economic

Worries due to the impact of COVID-19
Expansion of cashless settlement

Social (Society / Culture)

Declining birth rate and aging population / Shrinking population

Technological

Technological advancements, such as 5G/IoT, AI, and big data

Customers (Market / Clients)

Expansion of smartphone-centric services

Competition

Popularization of budget smartphones
Entrance of a fourth telecommunications operator

INPUT

Building resilient infrastructure for communications and working to swiftly recover from disasters

4G LTE population coverage over 99.9% (FY2022.3)
Take measures to make routes more resilient
Achieve zero major accidents

Realizing peace of mind and safety, including for security and privacy

Achieve zero data security incidents
Conduct data security training for all employees (at least once per year)

Solving community issues and building livable cities

Provide 5G commercial services in all prefectures (FY2022.3)
60 regional revitalization projects (initiatives to co-create solutions for issues with regions using IoT and ICT) (cumulative total FY2020.3-FY2022.3)

Promoting diversity and inclusion in society

Promote 200 women to line manager positions (FY2021.3 target)
Percentage of female new graduate hires: 30% (FY2021.3 target)

Promoting sustainable procurement and respecting workers' rights

Zero violations related to human rights
100% attendance rate for KDDI Philosophy study groups

Improving energy efficiency and achieving zero emissions

Reduce CO2 emissions by 7% compared with the fiscal 2013 level at KDDI (in Japan, non-consolidated basis)

OUTPUT

KDDI Sustainable Action

Medium-Term Management Plan

Corporate Governance

OUTCOME

Material Sustainability Issues

01Safer and more resilient connected world

Main Risks and Issues	Resilience to extreme weather events Risk management
Opportunities	Maintenance of lifelines and building of the foundations for a safe and secure information society Telecommunications services that are resilient to natural disasters

02Cyber security and privacy protection

Main Risks and Issues	Utilization of information assets and tightening of security Data privacy
Opportunities	Protection of telecommunications privacy and customer information Sophisticated cyber security

03Fulfilled life brought through ICTs

Main Risks and Issues	Contribution to economic growth through robust information communication infrastructure Improvement of access to education, medicine and other public services through ICTs
Opportunities	Solutions to social issues through the "integration of telecommunications and life design" in the 5G/IoT era

04Rewarding workplaces for diverse talents

Main Risks and Issues	Promotion of diversity and inclusion Human resource development and career development
Opportunities	Maximization of human resources value and enhancement of corporate competitiveness

05Respect for human rights and fairness in business

Main Risks and Issues	Pursuit of sustainable procurement Respect for workers' rights
Opportunities	Initiatives in the KDDI Supply Chain CSR Promotion Guidelines with our partners

06An energy-efficient, circular economy

Main Risks and Issues	Energy efficiency improvement and utilization of clean energy Zero emissions and 3Rs
Opportunities	Promotion of the shift toward renewable energy and achievement of zero CO2 emissions by 2050